Question 1

How quickly do you respond to enquiries?

Accepted Answer

We respond to all enquiries within 1 business day. For discovery calls, we typically schedule within 3-5 business days of your request. Our office hours are Monday to Friday, 09:00-18:00 CET.

Question 2

What should I prepare for the discovery call?

Accepted Answer

No formal preparation needed. It helps to have a rough idea of your project scope, target platform (mobile, web, or both), and any existing technical constraints. The 30-minute call is designed to be exploratory — we ask the questions.

Question 3

Do you work with clients outside Belgium?

Accepted Answer

Yes. While our main office is in Leuven, Belgium, with additional presence in Valencia, Spain, we work with clients across Europe and beyond. Most of our project collaboration happens remotely, with on-site visits arranged when needed.

Question 4

Is the discovery call free?

Accepted Answer

Yes, the initial discovery call is completely free and carries no obligation. We use it to understand your project and determine whether we are a good fit. You receive a clear scope and timeline estimate before any commitment.

Question 5

What happens after the discovery call?

Accepted Answer

Within 5 business days we send a written proposal covering scope, approach, timeline, and budget. If you proceed, we move into a paid discovery and scoping phase — typically 1-2 weeks — before full project kick-off.

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What happens next?

We review

We discover

We propose

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