DEFORCE MEDICAL

Medical Ordering
Made Mobile

CONTEXT

Deforce Medical is a full-service healthcare supplier supporting home care professionals, nurses, and care organizations with fast, reliable delivery of medical products.

Healthcare professionals needed a way to order medical products efficiently while on the go, directly from patient homes and care facilities. The existing ordering process was time-consuming and prone to errors, especially when managing orders across multiple patients. Deforce Medical needed a mobile solution that combined barcode scanning with patient-specific order management.

THE HEALTHCARE ORDERING CHALLENGE

Ordering medical supplies in the field requires speed, accuracy, and the ability to link products to specific patients - all while working in demanding care environments.

We developed a mobile ordering application built on our Scan 2 Order module, extended with custom features for patient management, order history, and a Laravel-based backend API. Using our six-step framework, we delivered a solution tailored to the daily demands of healthcare delivery.

1. IDENTIFY & VALIDATE

1. IDENTIFY & VALIDATE

We shadowed nurses and home care professionals to understand their ordering workflows. The key pain point: managing product orders across multiple patients while moving between care locations. Manual ordering was slow, error-prone, and disconnected from patient records.

The Deforce Medical app empowers care professionals to place accurate orders directly from the field - reducing errors, saving time, and improving efficiency. A digital solution built to meet the daily demands of healthcare delivery.

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PATIENT WORKFLOW
01

Select Patient

Choose or search for the patient profile linked to the current care visit.

02

Scan Product

Use barcode scanning to instantly identify and add medical products to the order.

03

Add to Order

Review quantities and confirm items in the patient-linked basket.

04

Sync & Deliver

Submit the order to the backend API for processing and fulfillment.

KEY FEATURES

Tailored for Care Providers

Every feature was designed around the specific needs of healthcare professionals managing medical supply orders across patients.

Deforce Medical app on three phones showing barcode scanning, product catalog, and patient management
BARCODE SCANNING

Instantly add products to an order by scanning the barcode. The scanning engine works reliably in varied lighting conditions common in patient homes and care facilities.

PATIENT MANAGEMENT

Link orders to specific patients and manage patient details with an integrated search function. Switch between patients seamlessly during care rounds.

ORDER HISTORY

View and repeat past orders per patient, enabling quick reorders of recurring medical supplies without manual product lookups.

PRODUCT CATALOGUE

Browse the full product catalogue with search functionality to find and add products to the basket, even without a barcode available.

ARCHITECTURE

Custom Laravel API powering seamless mobile-to-platform integration

The Flutter mobile app communicates with a custom Laravel-based backend API that integrates with Deforce Medical's existing e-commerce platform. This architecture ensures fast, reliable data exchange between the mobile ordering experience and the central ordering system.

Deforce Medical architecture: Flutter mobile app connects to Laravel API via REST, which integrates with Deforce webshop and order fulfillment, with Laravel OAuth and Firebase for analytics
THE MOBILE APP

Built with Flutter for native performance on iOS and Android, designed for healthcare workflows.

The app delivers an intuitive ordering experience optimized for care professionals on the move. Patient-linked ordering, barcode scanning, and order history work together to create a seamless workflow that fits naturally into daily care routines. The Deforce Medical app is available on both the App Store and Google Play Store.

Deforce Medical app on two phones displaying patient selection and barcode scanning workflow

Have a similar challenge?

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